Once you have browsed the products available online and added any required items to your cart, you can then alter and remove products from cart before starting the Checkout Process.
After you have checked that the contents of the cart are correct please click “Checkout” to start the checkout process. You will then be prompted to either create a new account if you are a new customer and haven’t created an account on our site before, or sign in to your account with the email address you registered with along with your chosen password. If you have forgotten your password you can use the “Forgot Password” link to retrieve your password.
Once you have signed in or created an account you will be directed to the Single Page Checkout where you will be guided through each requirement for completing your order. Once all of the addresses and options have been completed click “Confirm Order” and you will be taken to WorldPay who are our payment partners where you can securely enter your payments details, after you have completed entering your payment details, and if successful, you will be directed back to a confirmation page and you should receive an email order confirmation for your records and your order should appear in your “My Account” section.
Ordering via Telephone
If you have seen any products online that you wish to purchase but would rather complete the transaction over the telephone you can call us during our opening hours (non match days) and we will take all of the required details over the phone to complete the transaction. Before you call our store can you please make sure you have all the details of the items you require (Descriptions, Size, Colour) and any information if the items require personalisation, also please make sure you have your payment details to hand. Due to security and to reduce the risk of fraudulent transactions all card payments taken over the telephone must pass CV2 and additional security checks from the bank, also we can ONLY deliver to the Card Holder Billing address. If you wish to have your order delivered to an alternative address you must order online.
Pre Order Items
On some items you may notice the usual “Add to Cart” button instead displays “Pre Order”, this means the item you are viewing is currently on pre order. You can still add this item to your order and by doing so you will secure the item which will be despatched as soon as it becomes available.
Please see Delivery and Shipping – Pre Order Items for delivery details regarding items on pre order.